Infographic showing top 3 indicators that influence whether residents would choose an assisted living community again--and what influences those indicators

Here Are the Top 3 Factors That Influence Whether Residents Would Choose Your Assisted Living Community Again

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Would your residents choose your community again? Check out this infographic and see what you think.

These findings are from People, Place, Programming: Quality of Life in Assisted Living, by Margaret Wylde, PhD, and Kristen Paris, PhD. This study, from ProMatura and the American Seniors Housing Association, was published in 2019; 2,322 people from 106 assisted living communities participated.

Infographic text:

Would your residents choose your community again?

ProMatura research has found that in assisted living, these indicators influence this answer the most:

  1. Satisfaction
  2. Feeling at home
  3. Willingness to recommend the community to family and friends

Here’s what impacts those indicators the most:

  • Satisfaction: quality of common areas, food quality, quality family visits
  • Feeling at home: camaraderie, staff know me well, food quality
  • Willingness to recommend: camaraderie, staff know me well, dining schedule

Source: People, Place, Programming: Quality of Life in Assisted Living, from ProMatura and American Seniors Housing Association, https://www.seniorshousing.org/bookstore/

About Leigh Ann Hubbard

As ProMatura's director of outreach and editorial development, Leigh Ann spearheads the firm's marketing strategy and helps ensure that ProMatura's reports and studies adhere to high editorial standards. Her background is in journalism and marketing consultation, specializing in health and aging.

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