Here Are the Top 3 Factors That Influence Whether Residents Would Choose Your Assisted Living Community Again

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Would your residents choose your community again? Check out this infographic and see what you think.

These findings are from People, Place, Programming: Quality of Life in Assisted Living, by Margaret Wylde, PhD, and Kristen Paris, PhD. This study, from ProMatura and the American Seniors Housing Association, was published in 2019; 2,322 people from 106 assisted living communities participated.

Infographic text:

Would your residents choose your community again?

ProMatura research has found that in assisted living, these indicators influence this answer the most:

1. Satisfaction
2. Feeling at home
3. Willingness to recommend the community to family and friends

Here’s what impacts those indicators the most:

• Satisfaction: quality of common areas, food quality, quality family visits
• Feeling at home: camaraderie, staff know me well, food quality
• Willingness to recommend: camaraderie, staff know me well, dining schedule

Source: People, Place, Programming: Quality of Life in Assisted Living, from ProMatura and American Seniors Housing Association, https://www.seniorshousing.org/bookstore/